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Delivery & returns
Same-day in Accra, rider delivery across Greater Accra and couriers to every region.
Delivery options
| Option | Fee |
|---|---|
Accra standard delivery Next working day across Accra. Same-day when you order before 2pm. | GH₵ 35Free over GH₵ 500 |
Greater Accra express Rider delivery within 3–5 hours — Tema, Kasoa, Madina, Adenta and more. | GH₵ 60 |
Nationwide delivery 2–4 working days to every region via our courier partner. | GH₵ 70 |
Fees, areas and timings are placeholders — confirm before launch.
Payment
- Mobile Money — MTN MoMo, Telecel Cash, AirtelTigo Money
- Debit / credit card — Visa, Mastercard
- Pay on delivery — Cash or MoMo to the rider — Accra & Greater Accra only
Online payment isn’t live yet — we confirm payment with you on WhatsApp after you order.
Returns
We want you to love what you buy. If something isn’t right, message us within 7 days of delivery.
- Unopened, sealed items can be returned within 7 days for an exchange or store credit.
- For hygiene reasons we can’t accept opened skincare, unless it arrived damaged or faulty.
- Damaged or wrong item? Send a photo on WhatsApp within 48 hours and we’ll replace it at no cost.
Reactions
Always patch test new products. If your skin reacts, stop using the product and contact us — and see a healthcare professional if irritation continues.